Cookies Policy

Sounds delicious… what is it?

Yeah, we love cookies too. But we’re not talking chocolate chips or oatmeal and raisin here… sorry to disappoint. Computer cookies aren’t as delicious as the real things, but they’re definitely more useful. Cookies are small files that are stored on your computer. They save information that help make websites function properly and provide personalised content to you. Nearly all websites use cookies nowadays, and we’re no different. Our cookies policy lays out what we use cookies for, and how we use them.

Cookies make our website work

To use our website, your browser will need to accept cookies. Without cookies, our website simply won’t work. This is because certain features need to save cookies to keep track of what you’re doing. For example, the shopping basket can’t save the products you’ve selected without placing a cookie on your computer. We also use cookies to provide certain personalised features that make your online experience smooth and enjoyable.

Do we store sensitive information?

This is an easy answer. A big, resounding ‘NO’. Our cookies will NEVER save sensitive data like your name, address or payment details. So how do we know it’s you? We use a special ‘key’ that lets us associate information with your computer when you visit our website our place an order. This key is unreadable to humans and other websites. It’s a code. To everyone else, it just looks like gobbledegook. The only website that can make sense of the key is CookServeEnjoy.com. We also have a code within our website that your key can ‘unlock’ to allow access.

Types of cookies

We split the cookies that we use into four different types:

Strictly necessary cookies

These cookies are essential for you to use the shopping features of CookServeEnjoy.com. They let you add items to your shopping basket, to checkout and to use the My Account section of the site. These cookies are not used to advertise products or services to you.

Performance cookies

These cookies collect information about how you use CookServeEnjoy.com, for instance the pages you visit most often or any error messages you may see on the pages you visit. These cookies don’t collect your personal information. The information we collect is used to improve how our website works. These cookies are not used to advertise products or services to you.

Functional Cookies

These cookies allow our website to remember things like your user name, the region you are shopping in, and personal features like product recommendations. The information these cookies collect is anonymous and cannot be used to track your activity on other websites. These cookies are not used to advertise products or services to you.

Targeting Cookies

These cookies are used to advertise products and services to you. These cookies are used to make our advertising more relevant to you and your interests. We also use them to limit the number of times you see an advertisement and to measure the effectiveness of our advertising campaigns.

These cookies may be placed on your computer, tablet or mobile phone by us or by a third party with our consent. When these cookies are placed by us, they may be used only by us. When these cookies are placed by a third party with our consent, they may be used by that third party and other parties to make adverts more relevant to you and your interests. Examples of this include various social networks such as Facebook, Twitter and Pinterest. These social network sites may place cookies on your device and use these to target advertising to you on their own or other websites.

Third-party cookies

The internet is a big, interconnected place nowadays. Because of this, you might sometimes see cookies from other websites and companies when you use CookServeEnjoy.com. This can happen for a number of reasons. For example, if we embed a YouTube video or use content from Facebook, these websites might save a cookie on your computer when you view this content. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Here are the third-party cookies you might see on CookServeEnjoy.com:

COMPANY DETAILS	CLASSIFICATION	PURPOSE
Google	Performance	Google cookies allow us to use Google Analytics to measure web performance and advertising

Klaviyo	Performance	Allows us to monitor and send emails, as well as personalise website content to help us make Cook Serve Enjoy more relevant to you.
Nosto	Performance	Allows us to personalise website content to help us make Cook Serve Enjoy more relevant to you.
Bing	Performance	Bing cookies allow us to use Bing Analytics to measure web performance and advertising.
Bing Ads	Targeting	Bing Ads cookies allow us to use the Bing Network to serve personalised advertising to you.
Facebook	Targeting	Facebook cookies allow us to serve personalised advertising to you through the Facebook Network.
Facebook	Performance	Facebook cookies allow us to use Facebook Analytics to measure web performance and advertising.
Criteo	Marketing	Criteo cookies allow us to serve personalised advertising to you.

Managing cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

If cookies are not enabled on your computer, tablet or mobile then you will not be able to shop on CookServeEnjoy.com - you will be limited to browsing our products and the content on the site. There are a number of websites that can help you understand more about cookies and how to manage them. Websites that explain more details about cookies, how they work and how you can manage them include: